ISSUANCE OF IDENTIFICATION CARD AND/OR FARE MATRIX (NEW/RENEWED MTOP)

At a glance

Before you begin

Service classification

Simple

Service sector

Business-Friendliness and Competitiveness

Prepare your documents

Checklist of requirements

Bring the listed documents and secure them from the indicated office or source.

CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
Latest O.R. from LTO with for hire classification (1 photocopy or 1 original copy)	Land Transportation Office
M.T.OP. current year (1 photocopy or 1 original copy)	Franchise Holder
Official Receipt as proof of payment for Identification Card and/or Fare Matrix (1 original copy)	City Treasurer's Office

What happens next

Process, fees, and timeline

Follow the citizen and agency steps in order. Processing time may depend on complete submissions.

CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.1 Present the requirements at Window 7 of the City Treasurer’s Office. 1.2 Pay the miscellaneous fee for Fare Matrix printing and/or Identification Card	1.1 Review/assess the submitted documents. 1.2 Receive the payment and release the O.R.	None P 20.00 for Fare Matrix P 100.00 for Identification Card	8 minutes	Roy Suministrado CO IV CTO
2.1 Proceed to Window 1 of BPLO and present the proof of payment for Fare Matrix and/or Identification Card, and Renewal of Cert. Reg. and valid ID, authorization and valid ID of rep. (if applicable) 2.2 Accept the printed Fare Matrix and/or Identification Card	2.1 Check the O.R. 2.2 Record in the logbook, 2.3 Print and release the ID and/or Fare Matrix. 2.4 Release the Fare Matrix, and/or Identification Card	None	5 minutes for Fare Matrix 5 minutes for Identification Card	Rufel C. Obida Licensing Officer I BPLO
3. Proceed to Window 1 of City Treasurer's Office for signature of the Fare Matrix and/ or Identification Card.	3.1 Accept the Application and bring the documents to the TTFRB Chairman for approval 3.2 Record and release the approved Fare Matrix and/or Identification Card.	None	10 minutes	Norman E. Calabano Admin. Asst. I CTO Benilda O. De Guzman TTFRB Chairman CTO
	TOTAL:	P 20.00 for Fare Matrix P 100.00 for Identification Card	28 minutes
		END OF TRANSACTION

Note: The total processing time indicated assumes that all the required documentary requirements are submitted and complete.

This digital guide reflects the Citizen’s Charter records published by the City Government of Tayabas. Offices may request additional supporting documents when required by law or by the particulars of a transaction.