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Disaster Risk Reduction and Management Office

REQUEST FOR EMERGENCY ASSISTANCE, MEDICAL ASSISTANCE, MEDICAL TRANSPORT

This process provides immediate access to emergency services within the City of Tayabas. The Operations and Warning Section ensures a rapid and coordinated response to emergency situations such as medical emergencies, accidents, and incidents requiring transport to healthcare facilities. Callers are required to provide essential details, including their name (for identification and follow-up purposes), the exact location of the incident (specific address or identifiable landmark), and detailed information about the situation. This includes the type of emergency, the number of individuals involved, and any critical details like injuries or vehicle descriptions in case of traffic-related incidents. The process is designed to prioritize the safety and well-being of those involved, ensuring timely intervention and transportation to appropriate facilities when needed.

SimpleG2C - Government to Citizen

At a glance

Before you begin

Service classification

Simple

Service sector

Disaster Preparedness, Safety, Peace and Order

Prepare your documents

Checklist of requirements

Bring the listed documents and secure them from the indicated office or source.

CHECKLIST REQUIREMENTS WHERE TO SECURE
1. The callers will provide his/her name 
2. The caller will provide the location of the incident. 
3. The caller will provide the details of the incident and vehicles involved  		  Operations and Warning Section

What happens next

Process, fees, and timeline

Follow the citizen and agency steps in order. Processing time may depend on complete submissions.

CLIENTS STEPS DEPARTMENT ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE 
1. Call the Emergency Hotline and provide basic  
information: name, location of the incident, and details.		  1.1 Accept the phone call and record initial details of the incident.   None  3 Minutes

Jaycee A. Buncayo
Nurse I/Operations Section Chief 
DRRMO 
or 
June A. Dionisio
Nurse I 
DRRMO 
or 
Donato E. Abrigo
Nurse I 
DRRMO 
or 
Dwight G. Reyes
Nursing Attendant II 
DRRMO 
or 
Michael Angelo G. Quesea
Nursing Attendant II 
DRRMO 
or 
Jessy James R. Valderamos/
Darwin P. Parago/
Adrian A. Mayor/
Gelvie Glenn P. Villacorta
Driver I 
DRRMO 
2. Provide full information about the incident, including updates as necessary. 2.1 Dispatch the appropriate responding personnel and units based on the information provided. None 15 Minutes 

 Jaycee A. Buncayo
Nurse I/Operations Section Chief 
DRRMO 
or 
June A. Dionisio
Nurse I 
DRRMO 
or 
Dwight G. Reyes
Nursing Attendant II 
DRRMO 
or 
Jessy James R. Valderamos/
Darwin P. Parago/
Adrian A. Mayor/
Gelvie Glenn P. Villacorta
Driver I 
DRRMO
  TOTAL  None 18 minutes

 
    END OF TRANSACTION 
  

 

This digital guide reflects the Citizen’s Charter records published by the City Government of Tayabas. Offices may request additional supporting documents when required by law or by the particulars of a transaction.